Bela Agama

About Me

A skilled WordPress developer with over 10 years of experience in website maintenance, troubleshooting, malware cleanup, and performance optimization. Currently working remotely with international teams in WordPress maintenance and development. Known for delivering reliable, high-performance solutions, with strong communication and client support across platforms like cPanel, GoDaddy, and SiteGround. Ready to leverage technical expertise and problem-solving skills in a dedicated WordPress Developer role.

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Key Skills

WordPress Expertise

WordPress Development & Maintenance
Plugin & Theme Troubleshooting
Performance Optimization
Site Migrations

Security & Optimization

Malware Removal & Site Cleanup
Security Best Practices
Database Optimization
SSL Configuration

Hosting & Infrastructure

cPanel Management
GoDaddy, SiteGround, WP Engine
DNS & Server Configuration
99% Uptime Maintenance

Technical Tools

Git Version Control
FTP & MySQL
Slack Communication
Client Support & Documentation

Professional Experience

WordPress Maintenance Specialist

Fixed.net — Bali, Indonesia

July 2023 – Present

Provided full-scale WordPress maintenance and support for global clients
Troubleshooted and optimized websites for performance, security, and accessibility
Managed website migrations, DNS, and SSL configurations ensuring 99% uptime
Reduced site load times by up to 40% through caching and database optimization

WordPress Developer

Khepri Digital Singapore — Remote

October 2021 – Present

Maintained and updated WordPress sites across various environments
Implemented security best practices and plugin updates
Collaborated with remote teams to ensure high-quality site delivery

Customer Support Engineer

SIRCLO — Indonesia

January 2022 – July 2023

Assisted customers with technical issues and onboarding processes
Managed ticket classification and escalations, improving response efficiency

IT Support Specialist

PT Panca Sandya Sejahtera — Indonesia

April 2020 – December 2020

Handled internal IT support, troubleshooting hardware and network issues

Purchasing Manager

PT Barindo Prima Agung — Banten

July 2019 – March 2020

Managed procurement and vendor coordination, ensuring timely project delivery

Public Relations

PT DycodeX Teknologi Nusantara — Bandung

September 2018 – July 2019

Assisted in communications, events, and client relationship management

Education & Publications

Universitas Pasundan Bandung

Bachelor's Degree in Information Technology

2011 – 2018

📄 Publication

Implementation of Augmented Reality Technology for University Buildings at Universitas Pasundan (Kampus IV) Using Android with 2D Marker-Based Objects

Hi, I'm Bela